This policy is a part of our Terms of Use. By using any of UltraSignup's services, you're agreeing to this policy and our Terms of Use.
The creativity of our Race Directors and the events they create are what makes UltraSignup special. Our Race Directors are located all around the world. With this in mind, we develop and enforce content policies so that we can empower our Race Directors and provide registrants with the best experience possible.
UltraSignup takes user safety and well-being seriously, and utilizes people, policies, and technology to enforce our content moderation policies. As a baseline, we work to remove harmful and fraudulent content from the platform. Beyond this, we also expect that content aligns with the mission of our brand, and we develop these policies with our company values in mind.
We strive to consistently enforce our policies and hold all members accountable to the same standards, in order to strengthen trust in our community and maintain the integrity of our platform. This goal is achieved through human review, automated tooling and processes, quick action upon notice of an issue, cooperation with experts and regulators, educating UltraSignup's member community, and a continuing commitment to a thoughtful content moderation strategy.
UltraSignup policies allow us to moderate your Content, which includes listings, messages, reviews, images, videos, and all other content posted using UltraSignup Services (as these terms are defined by the Terms of Use). We retain the right to employ enforcement mechanisms on an account when these policies are not followed.
If UltraSignup has reason to believe you, your Content, or your use of the Services violate our Terms, we may deactivate your Content to some or all users, or suspend or terminate your account (and any accounts UltraSignup determines are related to your account) and your access to the Services. Generally, UltraSignup will notify you that your Content or account has been suspended or terminated, unless you've repeatedly violated our Terms or we have legal or regulatory reasons preventing us from notifying you.
Our team uses a combination of automated systems and human review to detect and remove policy-violating listings and accounts. Violations may be brought to our attention in any of the following ways:
To keep UltraSignup safe and improve our services, we may take actions that restrict or suspend listing content. We may also take actions on a user's payment account by holding Race Director funds. If we determine that a flagged item violates UltraSignup's policies, the enforcement action we take may vary based on the nature and severity of the violation. For example, we may suspend a Race Director's payment deposit, deactivate a listing, restrict a listing from some or all members, or suspend an account. We may use a combination of manual enforcement and an automated system to send warning notifications and ultimately suspend the account of Race Directors who have repeatedly had listings deactivated due to policy violations.